Your staff, their values and skills are paramount to running a successful business

CQC Has Expectations

Staff Recruitment

Helping with staff recruitment and CQC training

CQC expects regulated services to have enough staff, who have the right values and skills, to deliver high quality care and support.
Without it, services struggle to provide people with the safe and effective care that they need and deserve.

We can help CQC regulated, adult social care services to:

We can provide all the necessary paperwork from the initial job enquiry form to exit interviews and everything in-between including contracts of employment.

CQC expects regulated providers to ensure that staff have received appropriate training, supervision, and workplace assessment so that they have the right skills and knowledge, and are competent, to carry out their role effectively.

Effective induction, learning and development and ongoing support are some of the ways to do this.

As a training provider endorsed by Skills for Care, we can help CQC-regulated, adult social care services to:

CQC Has Expectations

Staff Development

CQC Has Expectations


CQC training for individuals. One to one training.

Induction gives new staff the opportunity to learn about your organisation and the standards that you expect from them. This ensures that they are safe and competent to work with people who need care and support.

CQC expects regulated providers to provide an induction that covers the Care Certificate standards as a minimum.

An effective induction might also include learning about your organisation and its values, core skills and best practice.

You should tailor inductions to people’s previous experience – for example, experienced workers might only need a light induction, so you might refresh, but not duplicate, previous training and knowledge. We can help you to be confident to implement this and can provide you with induction materials and checklists.

The Care Certificate is a set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sector.

It’s made up of 15 minimum standards that should be covered for staff that are ‘new to care’ and should form part of a robust induction programme.

There are different ways that you can ensure that new staff meet the Care Certificate standards, for example, through training, on the job shadowing, supervisions, observations, and workplace assessment.

We can provide you with the resources to meet CQC standards in the timeliest and cost-effective manner.

CQC Has Expectations

Care Certificate

CQC Face to Face and Online Training and Consultancy Services

Endorsed providers for Skills for Care

Face to Face or Online Training

CQC Has Expectations


CQC Training Available Online and Face to Face

Regulated providers are responsible for ensuring that staff have the right skills and knowledge to deliver a safe, effective, responsive, well-led and caring service, and training and qualifications are a good way of doing this.

Skills for Care have published the core and mandatory training that every CQC registered organisation must provide for their staff team, this also includes refresher training.

As endorsed providers for Skills for Care we can offer this training face to face or online.


Qualifications play an important role in learning and development and there are a wide variety available within adult social care, from diplomas to a range of smaller awards and certificates which are more focused on specific topics.

Diplomas in health and social care

As an endorsed training provider for Skills for Care we can provide the following qualifications and support you to access the relevant funding.

Level 5 Diploma in Health and Social Care Leadership and Management – Adults

This diploma is for registered managers and deputies, and you must be working towards this if you are in a registered managers role.

Level 4 Diploma in Adult Care

This diploma is for workers who have responsibility for assessing performance and the quality of care delivered.

It will help them to develop further specialist skills and knowledge in their area of responsibility, which enables them to lead in areas such as assessment or enablement.

Level 3 Diploma in Adult Care

The level 3 diploma is for more experienced staff who have added responsibilities and offers them the chance to plan, carry out and evaluate activities.

This qualification is often used to develop new senior care workers, supervisors, and internal trainers.

Level 2 Diploma in Care

The level 2 diploma is for care assistants, key workers, healthcare assistants and support workers.

The Workforce Development Fund supports the provision of high-quality care and the continuing professional development (CPD) of staff across the adult social care sector by providing a contribution towards the costs of vocational learning. The fund allows you to claim back money towards the costs of workers completing a broad range of adult social care qualifications, learning programmes and digital learning modules.

To make a claim from the Workforce Development Fund you must complete or refresh your Adult Social Care Workforce Data Set (ASC-WDS) account(s).

CQC Consulting Services can help you prepare for and navigate the application process.

Workforce Development Fund

Funding Available

Mock Inspections and Audits from CQC Consultancy Services